Phones, chargers, sunglasses, documents: things get left behind in cars all the time, especially after a long day or a rushed airport drop. The sooner you act, the better your chances.
ToTrip Car Rental Services is available around the clock. Here is a simple way to handle a forgotten item.
Contact The Team Straight Away
Do not wait. Call or WhatsApp ToTrip on +2349137818188 as soon as you notice. The team is available 24 hours a day and will tell you what happens next and how to arrange collection.
Give Clear Details
Share the date and time of the trip, the pickup and drop-off points, the vehicle and, for a chauffeur-driven trip, the driver's name. Describe the item and where you think you left it: a seat pocket, the boot, under a seat or in a door pocket. The more precise you are, the easier it is to look.
đ Quick Recovery Steps
Protect Yourself While You Wait
If you left a phone, lock it or use your tracking tool. If you left a passport, ID or a travel document, inform the relevant authority or airline as needed. Do not assume the item is lost; just take sensible precautions in the meantime.
Avoid It Next Time
Do a quick sweep before you leave the car: seat pockets, door pockets, the boot, under the seats and the charging ports. Take a photo of the back seat as you step out. On a chauffeur-driven trip, ask the driver to wait a moment while you check. See our chauffeur guide and the handover checklist. For airport trips, our MMIA pickup guide covers the arrival routine.
Lost something? Call or WhatsApp the team now, any hour.
Book NowFrequently Asked Questions
Who do I contact if I leave something in a ToTrip car?
Call or WhatsApp ToTrip on +2349137818188. The team is available 24 hours a day.
What details should I give?
The date and time of the trip, pickup and drop-off points, the vehicle, the driver's name if you had a chauffeur, and a clear description of the item.
Can I recover an item the same day?
It depends on where the car is and what happens next, so contact the team as early as possible and they will tell you the options.
How do I avoid leaving things behind?
Check seat pockets, door pockets, the boot, under the seats and charging ports before you get out, and take a quick photo of the back seat.
Act quickly, give clear details and do a last sweep next time.
